Real businesses, working better.

Challenge

Danann Air ran on QuickBooks and Google Sheets, relying heavily on manual processes and knowledge held by employees. That limited scalability and created inefficiencies:

• No real-time stock visibility, causing over-ordering and production delays
• Fragmented processes across purchasing, sales and inventory
• Manual quality checks, increasing the risk of non-compliance and costly rework
• No automated revision control or BOM traceability, adding risk and slowing product updates
• No support in QuickBooks for multi-departmental workflows, creating silos and blind spots

These gaps exposed the business to operational risk, reduced agility and constrained growth.

Solution

Danann Air selected NetSuite ERP, NetSuite QMS and the NetSuite Dunning Letters SuiteApp to centralise operations, improve compliance and support scalable growth, replacing fragmented tools with a single cloud platform tailored to manufacturing. Partnering with Web Control, they moved from reactive, manual processes to proactive, data-driven operations.

Implementation highlights

• Unified purchasing, sales and inventory in one system
• Real-time stock visibility with full serial number traceability
• Automated quality checks embedded in production
• Full revision control and BOM traceability via WIP and Routings
• Role-based dashboards for operations, finance, technical and quality teams
• Automated multi-tiered dunning reminders to improve cash flow and reduce overdue payments

Outcome

• Inventory traceability improved ten-fold
• More precise purchasing through live stock levels and supplier integration
• Quality controls aligned to ISO standards, reducing rework and audit risk
• Digitised production and quality workflows, eliminating paper trails and bottlenecks
• Fewer manual handoffs between departments, freeing teams for strategic work
• Mobile-first production tracking across warehouse operations
• Faster collections and better cash flow through automated, tiered dunning reminders

Danann Air now operates with greater agility, compliance and control, on a unified cloud platform that scales with their growth.

Challenge

Kingfisher's legacy ERP (Charisma, a green-screen system) had become a significant operational hurdle:

• Limited concurrent users
• Limited warehouse stock control, making lot numbers and use-by dates hard to manage
• Sales processes lacked integration, so stock planning was manual
• Container and landed costs tracked manually in spreadsheets
• Finance dependent on manual updates to trigger billing and payments
• Reporting gaps, particularly for reports maintained outside the system

These issues created blind spots, inefficiency and risk across the business.

Solution

Partnering with Web Control, Kingfisher implemented a comprehensive cloud-based solution tailored to wholesale distribution.

Implementation highlights

• Real-time inventory tracking and automated lot number traceability
• Role-specific dashboards for sales, operations, finance, technical and QA teams
• Unified order-to-cash, procure-to-pay and record-to-report workflows
• A custom-built bulk approvals process to streamline internal decisions
• Full warehouse automation with ProSKU for faster, more accurate fulfilment
• Seamless AP automation with Zone & Co's OCR tools
• Cloud-native architecture, eliminating server issues and improving visibility

Outcome

• Sales work with live stock insights, improving order accuracy and responsiveness
• Purchasing teams view and manage all POs in a single platform
• Finance benefits from automated invoice processing and payment workflows
• Paper-heavy processes digitised, reducing delays and human error
• Less manual intervention, so staff can focus on value-adding tasks
• Better traceability from source to customer, strengthening compliance and quality control