Keep the ERP you rely on running, improving and ready for what's next.
Support, training and development for established ERP systems, from a UK-based team who have been looking after Avante, InfoFlo, UniData and UniVerse estates for decades.
Your ERP holds years of know-how. We help you protect it and build on it.
We have been helping customers with their ERP systems since 2001, bringing more than 25 years of ERP experience to every system we support.
Established systems such as Epicor Avante and InfoFlo, running on UniData or UniVerse, often sit at the heart of a business. They have been shaped around your processes over many years, so replacing them isn't always the right answer. What you need is a partner who understands them, keeps them healthy and helps them do more.
That's what we do: day-to-day support, training for your team, development and enhancements, and practical advice on how your ERP can better support the way you work today. When you're ready to modernise, we can connect, automate and extend around the system you already trust.
- Agreed support hours you can use for support, training or development.
- Clear service levels, a dedicated help desk and a named Account Manager.
- Application and platform expertise in one UK-based team.
Everything your ERP needs, day to day and year to year.
One flexible agreement can cover support, training and development, so your hours go where your business needs them most.
Support Agreements
Flexible support hours covering support, training or development.
Find out moreTraining & Knowledge Transfer
Training paced to your team, on-site or remote.
Find out moreDevelopment & Enhancements
Extend and enhance the ERP your business relies on.
Find out moreERP Forms & Template Design
Professional business documents and forms from your ERP.
Find out moreERP Consultancy & Process Improvement
Improve how your ERP supports the way you work today.
Find out moreApplication and platform expertise, side by side.
Avante and InfoFlo are ERP applications; UniData and UniVerse are the MultiValue database platforms they run on. We support both layers, so you get one team that understands the whole system.
Get more from the system you already trust.
Extend, connect and automate without a disruptive replacement. These solutions are shared across our workstreams and work particularly well alongside established ERP.
Modernise Without Replacing Your ERP
Extend, connect and automate around the system you already trust.
Find out more Modernisation & IntegrationERP Data Extraction, SQL & BI
Turn ERP data into reporting-ready SQL datasets.
Find out more Modernisation & IntegrationDocument Automation
Generate, deliver and archive business documents automatically.
Find out more Modernisation & IntegrationMobile, Desktop & Business Applications
Applications built around your people and processes.
Find out more Modernisation & IntegrationIntegration Support, Monitoring & Optimisation
Keep integrations visible, recoverable and improving.
Find out more ProductsAvailable / supportedMaking Tax Digital
HMRC-integrated VAT submission portal
Find out moreDedicated support for Dennis Eagle.
We have been working with Dennis Eagle for many years, supporting their Avante ERP on UniData.
What began as call-by-call support grew into dedicated on-site and remote support, bespoke development and integrations with third-party applications, including automatic rescheduling of works orders for their planning team.
Why customers stay with us for years.
Thank James and all at Web Control for continued support, working in partnership both for our routine maintenance, and our Avante upgrade developments we have scoped.
Rolls-Royce understands the importance of customer satisfaction and the value of business reputation. I see the same understanding from Web Control.
We began our journey with Web Control in 2005 and have always found them to excel at customer relations. More importantly, their technical support of an ever-aging Infoflo system has been faultless. An honest open relationship allows us to receive immediate support at those critical times, and the adoption of a helpdesk system means other issues are always addressed in a timely manner too.
During our recent migration of Infoflo to a Windows based system, they consistently applied their understanding of our needs by taking a flexible approach to changing priorities. Their willingness to work with the end users to get to the heart of the issues should also be commended. They delivered the solution in the timetable that they promised and the follow up support has also been exemplary.
I would not hesitate in recommending Web Control to any companies out there who continue to struggle with support of their legacy ERP system.
Web Control’s approach to supporting our Infoflo system has been a refreshing change, migration from our legacy hardware to a Windows platform went without any major issues and support has been excellent since the move.
All of the staff have been professional and have had a great attitude to fixing our issues or implementing bespoke functionality without hesitation - something that was a challenge previously. We have also benefited from bespoke training, with knowledgeable staff tailoring the course to our specific needs. We are looking forward to continuing our relationship for many years to come.
Talk to us about your ERP
Tell us how your system supports your business today and where you'd like it to go. We'll listen first, then show you what could help.