A tailored platform for Arcania Apothecary.
A cloud ERP and WMS solution shaped around recipes, batches, inspection and distribution for a UK manufacturer of natural cosmetics and perfumes.
Natural cosmetics, made in Somerset.
Founded in 1995, Arcania is a UK manufacturer of natural cosmetics and perfumes based at The Fragrance House in Somerset.
Its GMP-certified facilities support bespoke formulation through science and organically grown botanicals, with a focus on authenticity, environmental care and innovation.
- Sector
- Natural cosmetics & perfumes
- Location
- Somerset, UK
- Solution
- NetSuite ERP + WMS
- Published
- Customer success story, July 2025
An unscalable mix of systems.
- A legacy ERP, QuickBooks and Google Sheets had become an unscalable bottleneck
- Manual workflows persisted across departments
- Warehouse control couldn't manage batch tracking and expiry effectively
- Recipe and batch management were manual
- Finance relied on manual inputs, and disconnected data restricted reporting
- Fixed-asset registers and supplier price breaks sat outside the system
Built around how Arcania makes and ships.
Web Control delivered a cloud solution tailored to Arcania's manufacturing, inspection and distribution operations.
Tailored capabilities
- Bespoke recipe / job sheet and class-based item sign-off
- Sales-order enhancements carrying source BOM revision details
- Configuration for pack size, order multiple and EOQ
- Works Order Batch Split modification and block-close functionality
- Automatic part-number creation and bin numbering
- Bespoke label printing, dispatch and picking solutions
Ready for scalable growth.
- Streamlined operations for scalable manufacturing and distribution growth
- Improved batch tracking, supply-chain visibility and control
- Automated invoice processing and payment workflows
- Digitised paper-heavy processes, reducing delays and human error
- Less manual intervention and stronger source-to-customer traceability
Looking ahead
A customised job sheet is planned. Arcania also highlighted Web Control's positive approach and our disciplined development and user acceptance testing.
We are extremely pleased with the implementation and delivery of our NetSuite solution and are very happy with the ongoing support and development work that Web Control continue to provide us with.
Related pages.
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Discrete and process manufacturers.
Find out moreTalk to us about your operations
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