Industries

Control from quote to build to service.

For discrete and process manufacturers who need their systems to follow how products are really sold, planned, made, inspected, stored and serviced.

01 / The challenge

Every design decision has an operational consequence.

In manufacturing, a configuration choice made in the sales conversation ripples through purchasing, production, quality, finance and the customer experience.

When systems don't reflect how you work, teams fall back on spreadsheets, paper route cards and re-keying. Stock becomes hard to trust, costs drift from reality and traceability depends on people remembering where things are.

Manufacturing isn't an add-on to how we work. It's where our industry experience, implementation methodology and technical IP come together, and it's why Oracle NetSuite named us Industry Alliance Partner of the Year 2025, UK & Ireland.

Two engineers reviewing production data on a tablet on the factory floor
02 / Why manufacturers choose us

Manufacturing-first, not manufacturing-aware.

Our consultants have stood on the shop floor, run the warehouse and closed the books. So we understand your operational reality, not just a system's data model.

On your shop floor

Before you sign, and throughout every implementation, our consultants visit your site to see how your business really runs and to get to know your people, not just your requirements document.

UK-based and in-house

Implementation consultants, solution architects, developers and integration specialists, all UK-based and employed directly by us. We don't outsource our projects.

Partners for the long run

Many customers have been with us for 10, 15, even 20+ years, from discovery and go-live through optimisation and ongoing support.

25+Years of ERP experience
50+Successful implementations
80+Current customers
03 / The manufacturing lifecycle

One connected operating model.

We design the whole lifecycle as one system, so information flows from the first quote to after-sales service.

Quote & order

CRM, pricing, configurable products, approvals and customer-specific requirements.

Plan & procure

Demand planning, MRP, purchasing, landed costs and supplier performance.

Build & control

BOMs, routings, work orders, labour, machine time, quality and traceability.

Store & fulfil

WMS, inventory control, serial and lot tracking, picking, shipping and 3PL.

Finance & insight

Financial control, costing, cash flow, dashboards, analytics and KPIs.

Service & improve

Field service, warranties, service contracts, cases, managed services and optimisation.

Controlled simplicity: standard where it works, targeted enhancement where it creates measurable value.

04 / How we help

Three ways forward, one partner.

Whether you're implementing NetSuite, getting more from the ERP you already rely on, or connecting the tools around it, the expertise is the same.

NetSuite

Run manufacturing in NetSuite

SuiteSuccess-based implementation with deep manufacturing discovery, plus NetSuite-native IP for complex products.

Legacy ERP Support

Keep your established ERP working hard

Support, training and development for the manufacturing ERP estates many businesses still depend on, including Avante and InfoFlo.

Modernisation & Integration

Connect the shop floor and beyond

Replace paper with live production data, connect planning tools and modernise around the systems you trust.

05 / Native NetSuite IP

Configure, cost, quote and service inside NetSuite.

Two NetSuite-native modules, built, sold and supported by Web Control, so you don't need to bolt on a disconnected tool.

Configure. Cost. Quote. Build.

NetSuite Product Configurator

  • Guides users through valid product options and combinations
  • Generates unique assembly items, BOMs and routings
  • Live material, labour and machine costing as options are picked
  • Adds straight to quotes and sales orders
Explore the Product Configurator
Contract to invoice, in one platform

Field Service Management

  • Region and engineer dispatch, built on customer data already in NetSuite
  • Flexible service contracts with SLAs, billing rules and warranty logic
  • Planned and ad-hoc service orders with structured data capture
  • Parts and labour flow straight into sales orders, with no re-keying
Explore Field Service Management
06 / Specialist knowledge

The detail manufacturers care about.

  • Business process mapping that follows how products are sold, planned, made, inspected, stored and serviced
  • BOMs, revisions, routings, work orders and WIP
  • Demand planning, MRP, procurement and supplier control
  • Inventory, serial and lot traceability, warehouse management and fulfilment
  • Quality management, non-conformance and audit-ready data
  • Costing, margin visibility, dashboards and operational reporting
  • Connected eCommerce, WMS, 3PL, EDI, CRM, PLM and finance systems
07 / Long-term partnership

Partners for the long run, not just a project.

Marshall Amplification

An iconic British amp manufacturer, supported through growth, acquisitions and constant product innovation.

Dennis Eagle

Supporting the ERP environment behind international refuse-vehicle manufacturing and distribution operations.

Rolls-Royce Marine

Marine power and propulsion systems, and one of our longest-standing relationships, built on trust earned project after project.

08 / Manufacturers we work with

From collectibles to cancer care.

A selection of the manufacturers who rely on our expertise.

Wicked Brick

Display cases for collectors, designed and made in the UK.

Storm Environmental

Heavy-duty waste and recycling containers.

Torr Scientific

Precision components for ultra-high vacuum science.

Leo Cancer Care

Upright radiation therapy equipment.

Ellipsis Brands

Personal care brands made in Norfolk.

Nexeon

Silicon-anode materials for lithium-ion batteries.

Marshall Amplification

Iconic British amplifiers and audio equipment.

Dennis Eagle

Refuse collection vehicles, built to order.

Erwin Hymer Group

Motorhomes, caravans and campervans.

Gusbourne

Award-winning English sparkling wine.

Nortek Global HVAC

Heating, cooling and ventilation systems.

Talk to us about your operations

Tell us how your business works today and where you want it to go. We'll listen first, then show you what could help.